Shipping | Refund and Returns Policy

Shipping Policy

At Shrihind Publications, we strive to provide a seamless and reliable shopping experience for our valued customers. Here’s our Shipping Policy:

Processing Time:

  • Orders are processed within 1-2 business days of receiving payment.
  • You will receive a confirmation email once your order has been processed.

Shipping Rates:

  • Shipping costs are calculated based on the weight of your order and your location.
  • Shipping rates will be displayed during the checkout process.

Delivery Time:

  • Delivery times may vary based on your location.
  • Domestic orders typically arrive within 5-7 business days.
  • International orders may take 10-14 business days for delivery.

Shipping Partners:

  • We partner with reputed courier services to ensure reliable and timely delivery.

Order Tracking:

  • Once your order is shipped, you will receive a tracking number to monitor its journey.

Customs and Import Duties:

  • International orders may be subject to customs duties and taxes, which are the responsibility of the customer.
  • Shrihind Publications is not responsible for any delays due to customs processing.

Return and Refund Policy

We want you to be satisfied with your purchase. If you’re not entirely happy, here’s our Return and Refund Policy:

Returns:

  • You have 30 days from the date of purchase to return an item.
  • To be eligible for a return, the item must be unused and in its original condition.

Refunds:

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 working days.

Return Shipping:

  • Customers are responsible for return shipping costs.
  • We recommend using a trackable shipping service to ensure your return is received.

Damaged or Defective Items:

  • If you receive a damaged or defective item, please contact us within 7 days of receiving the product.
  • We will arrange for a replacement or refund for the damaged or defective item.

Contact Information:

Shrihind Publications 310, 3rd Floor, Patidar Tower, Shaheed Park, Freeganj, Madhav Nagar, Ujjain, Madhya Pradesh 456010

Email: shrihindPublications@gmail.com

Phone: +91 70897 84089

For further details or assistance, feel free to reach out to us. Your satisfaction is our priority at Shrihind Publications.